QuickBooks Merchant Accounts FAQ

Q: What is QuickBooks Merchant Service?
A: QuickBooks Merchant Service is an easy, efficient way to accept credit card payments within your Continental software, and handle your accounting in QuickBooks software.
Q: What does QuickBooks Merchant Service for Continental include?
A: QuickBooks Merchant Service for Continental offers:
• A full-service solution that integrates your Director’s Assistant Software with your payment processing service and with QuickBooks
• A merchant account, through QuickBooks Merchant Services, which allows you to process credit card payments directly in your Director’s Assistant software
Q: What will I need to apply?
A: You will need the following information about your business:
• Business information (tax ID, physical business mailing address)
• Owner/principal information (contact and identifying information)
• Account information (bank account information, funding information)
• Estimated credit card sales and existing credit card processing information (if applicable)

Q: How long does the application-approval process take?
A: Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision on your application within two business days (often quicker). We will contact you via e-mail with a decision. Occasionally, a business will be asked to supply additional information in order for us to arrive at a decision. After receipt of any additionally requested information, you will be notified of a decision within one to five additional business days.
Upon application approval, your new merchant account must be activated at the bank and throughout the credit card processing network. This takes up to two more business days. You will receive another e-mail notifying you when your account has been activated. Once your account has been activated, you can start processing credit cards in QuickBooks.

Q: How do I find out the status of my application?
A: If you've already applied and have questions on the status of your application, send an e-mail message to app-status@intuit.com. Include your application number, business name, address, and the e-mail address used in your application.

Special Promotion FAQ

Q: When will I receive my FREE copy of QuickBooks Pro 2007?
A: You will receive your one free copy of QuickBooks Pro 2007 when you are approved for a new QuickBooks Merchant Service account.

Q: Where can I get help with QuickBooks?
A: QuickBooks 2007 comes with excellent in-product Help and a built-in Learning Center with short video tutorials that help you quickly master basic or advanced features. If you need personalized help, you can talk directly to a QuickBooks support expert at no charge for 30 days following registration of your QuickBooks 2007 software10.They can answer your QuickBooks questions on setup, upgrading, and how to use QuickBooks tasks and features. Submit your question conveniently via our online form, and receive a phone response, or you can call our toll-free hotline directly. You’ll find access information conveniently located within the QuickBooks 2007 software. If you need additional support, QuickBooks offers a variety of excellent, cost-effective support plans. To learn more on all these help resources, click here.
Q: Where can I find guidance and tips from other QuickBooks users?
A: The QuickBooks Online Community offers a way to connect with QuickBooks users and experts to find answers and share advice. Learn how to get the most out of QuickBooks: search or browse through forums on a variety of topics and industries, or post your own question.