Live Remote Assistance
How to Get Customer Service:
You will find answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
 
You MUST currently be on the phone with a customer service representative. (800-874-1413)
 
How It Works:
    Step 1:  Simply type your company name in the box below. Then click the yellow Click Here button.
Step 2:  You are prompted to download a small virus-free plug-in which will connect you to a member of our customer service team.
Step 3:  Your customer service representative will chat with you online to obtain the details of the problem.
Step 4:  With your permission, your customer service representative can view your screen and share control of your mouse and keyboard.
Step 5:  You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Type your company name in the box below and click the yellow button to proceed.
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